Mentoring for Teachers

Cancellation Policy

This policy outlines how mentoring services are delivered to ensure every teacher, trainee, and leader receives professional, supportive, and confidential guidance. Purpose My mentoring approach is designed to build clarity, confidence, and growth — supporting educators to progress in their careers with purpose and balance. Sessions focus on honest reflection, professional development, and practical strategies rooted in real classroom and leadership experience. Scope of Service Mentoring may include: Career and role planning Application and interview support Leadership reflection and development Evidence of impact and strategic thinking Confidence and mindset coaching Workload, communication, and wellbeing strategies Support is always personalised and solution-focused, based on your goals, experience, and context. Booking and Payment Mentoring sessions are booked and paid for in advance to confirm your slot. Fees are clearly stated before booking; once a session has taken place, payment is non-refundable. Sessions are delivered online via Google Meet unless otherwise agreed. Cancellations At least 24 hours’ notice is required to cancel or reschedule. Sessions cancelled with less than 24 hours’ notice will be charged in full, except in genuine emergencies. If I need to reschedule, as much notice as possible will be given. Confidentiality All mentoring discussions are confidential and designed to create a safe, professional space for open reflection. Information is never shared without consent, except where required by law (e.g. safeguarding concerns). Safeguarding As a qualified teacher and former Designated Safeguarding Lead (DSL), I follow national safeguarding guidance. Mentoring does not involve direct work with pupils but upholds the same ethical and professional standards expected within education. Professional Boundaries Mentoring is advisory and developmental — it supports reflection, but final professional decisions rest with the mentee. I provide honest, research-informed feedback, balancing encouragement with constructive challenge. Communication is respectful, professional, and aligned with coaching best practice. Feedback and Complaints If you are unhappy with any aspect of the service, please raise it directly so it can be addressed promptly. Formal complaints can be sent to info@thecomputerscienceteacher.com and will be acknowledged within five working days. Policy Review This policy is reviewed regularly and

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